The imaginarium Privacy Policy

Last updated: 08/09/2024

1. Introduction

Welcome to The Imaginarium. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our members-only areas on the website.

2. Information We Collect

We collect various types of information from you when you use our website, including:

– Personal Information: Name, email address, phone number, billing address, payment information, and any other data you provide during registration or interaction with the website.
– Account Information: Username, password, and membership details.
– Usage Data: Information about your activity on the website, such as login times, pages viewed, and interactions with content.
– Device Information: IP address, browser type, device type, and operating system.
– Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience and collect information about how you use our website.

3. How We Use Your Information

We use your information for various purposes, including:

– To create and manage your account.
– To process payments and provide the services you request.
– To personalize your experience and provide content relevant to your interests.
– To communicate with you about your account, services, or changes to our policies.
– To improve our website and develop new features.
– To comply with legal obligations and protect the rights and safety of our users and website.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

– Service Providers: Third-party companies that help us operate our website, process payments, or provide customer service.
– Legal Authorities: When required by law, in response to legal processes, or to protect the rights and safety of our users and website.
– Business Transfers: In the event of a merger, sale, or reorganization, your information may be transferred as part of that business deal. This arrangement will be communicated ahead of any action being taken.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

– Access and Update: You can access and update your account information at any time through your account settings.
– Delete Account: You can delete your account, and we will remove your personal information from our active databases, though some data may remain in backups.
– Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: imagine@theimaginarium.one
Address: The Imaginarium, Fort Victoria Country Park, Norton, PO41 0RR